Appointments

We operate by appointment only.

Open Monday to Saturday.

Please call for an appointment time on 07570703642

As a professional dog grooming service we can become very busy, therefore booking in advance is recommended to guarentee you a space that suits you. Saturday and evening appointments book up exceptionally fast so please book in advance and rebook your next appointment during your visit, if you require these appointments.

We  suggest that you rebook for the recommended time after your visit. This will vary depending your the breed, coat type and environment. This allows us to keep on top of your dog and will reduce the time it takes to groom your dog. It will also guarentee you a future slot which suits you.

Appointments for full grooms usually last 1/2 hours. However, depending on the breed, the behavior of your dog and the condition of the coat this time may be extended.  An extra charge may be incurred for longer sessions.

It is useful to us if you discuss the condition of your dogs coat  when booking your appointment. This will allow us to book a long enough time slot for you.

We only ever have one dog in the salon, unless they are the same family of dog. This is to minimise any stress on your dog, which may be caused by other dogs being present.

If your dog is aggressive or requires a muzzle please let us know before your appointment so we can be correctly prepared. We wont necessarily turn an aggressive dog away but it may mean having to hire a second pair of hands to help with restraint. There will be an additional charge if a second groomer is required and for the additional time it takes to groom an aggressive dog.  If your have your own muzzle which you would like to bring along then we would be happy to use it.  Please call us on 07570703642 if you wish to discuss this further.

If you have been given a prescribed shampoo or skin treatment for your dog then please do not hesitate to bring this along, or if you just have that one favorite shampoo which you would like your dog to be washed in then we would be happy for you to bring it along.

If your dog has recently been ill, is on prescribed medication, has an ongoing illness, recently had an operation, is pregnant, aggressive or may have parasites or anything else you think we should know about, please let us know when you book your appointment as it may be in your dogs best interest to post-pone the groom.

Cancellations

We ask that if you can no longer attend your appointment that you contact us as soon as possible or at least 24 hours before your appointment so your slot can be given to someone else. There will be an extra charge for missed appointments and appointments cancelled within 24 hours.