Q & A

What is the grooming process?

Upon arrival to The Barking Beauty Boutique you will be greeted by Jasmine, our fully qualified dog groomer. Your dog may seem a little nervous at first, this is quite normal (just like when you try to leave your children at nursery), but once you leave your furry friend in Jasmines care he/she will soon feel relaxed. The groom will start with a 5 point basic health check where we will be looking out for the most common ailments and problems that occur in dogs. This includes Ear, Nose and Eye Check, Teeth and Oral Hygiene Check, Skin and Coat – Fleas, Parasites, Allergies, Eczema, Nails and Dew Claws – Clipping if necessary, Anal Glands – Advice provided.  We will let you know if we discover any health problems and advise you of any action or veterinary care required. Next your dog will be prepped for bathing. this includes brushing and combing to suit the coat type, removing any small knots, undercoat build  up and shedding hair. A pre-clip may be carried out if the majority of the coat is to be clipped short or if the coat is heavily matted. After this your dog will be given a luxurious bath including a full body massage so your pooch can unwind whilst being pampered in our  coat specific shampoo followed by an indulgent conditioner where necessary. From here your dog will be taken to the grooming table to be hand dried in the appropriate method to suit their coat type. For example, Poodles and Shih tzus will be fluff dried and Labradors and Golden Retrievers will be blaster dried to removed excess undercoat and shedding. Once dried the coat will be styled to your requirements or breed standard. The nails will be clipped if necessary and the ears will be cleaned including hair removal where necessary. To finish you can add optional bows and cologne leaving your furry friend feeling fresh, relaxed and pampered.

At what age should my dog be groomed?

You should bring your dog to The Barking Beauty Boutique as young as possible. It is recommended that your pooch is introduced to the grooming salon as soon as they are fully vaccinated. Brushing, combing and bathing at home can be introduced earlier at home. Bringing your dog to be groomed at such a young age allows us to familiarise him/her with the surroundings, noises and handling which they will experience in full grooms in the future. It is important to keep grooming visits regular throughout your dogs life to allow him/her to be able to adapt to a routine of grooming and allow each visit to be a pleasant experience which will lead to a lifetime of happy grooms. See our Puppy packages for great deals on puppy introductions.

How often should my dog be groomed?

The frequency of grooming depends on the breed, the coat type, the styling required and the amount of at home grooming being carried out. All of our prices are based on dogs which receive regular grooming. Remember re booking your appointments helps you to keep on top of your grooming visits.   Here are a few examples of times between grooms:

Poodle/Bichon Frise/ Cavapoo/ Cockerpoo- 4-6 weeks

Westie/Springer spaniel/ Scottie- 8-12 weeks

Shihtzu/ Lhasa Apso/ Yorkshire terrier 4-8 weeks

See our blog post for more information.

My dog hasn’t been groomed for a while and is very knotty. Can he/she still be groomed?

Yes, your dog can still be groomed however, the severity of the knots will greatly impact the style which can be achieved. If the knots are too severe the coat will have to be clipped short to remove them in the most pain free and humane manner. This may be an eyesore but it is better for your dog to be knot free as quickly as possible and then be able to re grow the coat into the desired style. Clipping heavily matted coats also conforms to The Animal Welfare Act. Make sure you keep regular appointments to allow the coat to be kept in top condition. Please confirm the condition of your dogs coat when making an appointment. This enables us to allow extra time to groom your dog.

What if my dog is aggressive?

If your dog is aggressive he/she may still be able to be groomed. A consultation prior to grooming is required to assess the behaviour. There are many solutions to handling aggressive dogs, muzzling, hiring a second groomer to help, you may  be asked to stay to help control your dog and in extreme cases a sedative may be required from the vet, to be administered by you prior to the visit. This can be discussed in more detail during your consultation. It is extremely important to tell us if your dog is or has ever shown any signs of aggression in order for us to prevent any injuries. Grooming dogs with behavioural problems frequently can help to rehabilitate your dog with the grooming process.  There may be extra charges for aggressive dogs.  The best possible effort will be made to groom aggressive dogs. However if it becomes too likely harm will come to the groomer, another person or the dog, the groom will stop and you will be charged for the session. Frequent visits for short amounts of time can help to correct behaviours such as this. See our rehabilitation packages for more information.

Can i stay with my dog?

It is not possible to stay with your dog during grooming as your dog will settle down much quicker without your presence which will allow for a quicker, stress free groom. Don’t worry, we only offer one to one grooming so your pooch will have our full attention and be cared for to the highest standards. You may be asked to stay If your dog is aggressive of suffers from a severe medical condition.

My dog is nervous, i want to watch, can i?

Although your dog seems nervous when you drop him/her off, a lot of the nerves come from you. Your dog being is able to tell that you are worried about him/her and so the nerves kick in. once you leave your dog in our care they will soon settle in. If you watch your dog being groomed it can cause your dog to frantically try to get to you during the groom which can be very stressful to both the dog and the groomer and it also runs the risks of cuts and nicks.

What do i do if i find fleas on my dog?

If you find out your dog has fleas prior to booking an appointment, please wait until you have payed a visit to your vet to obtain a flea treatment, and allow for all of the fleas to be completely gone. It is necessary to treat your home with a flea spray to ensure the life cycle of the fleas is broken. If you have an appointment booked and you find out your dog has fleas please let us know as soon as possible so we can reschedule your appointment. Fleas spread rapidly from dog to dog so it is vital no fleas enter our salon. It can take several hours to apply flea treatments to the salon after a flea infested dog has passed through and other appointments in the day have to be cancelled. Please let us know if your dog has fleas prior to your appointment and we can advise you of the steps to take to irradiate the fleas. Fleas carry numerous diseases some of which can be passed to humans so it is vital you keep up to date with pest control for your dog. If your dog is found to have fleas during their grooming session, an extra charge will be incurred to cover the cost of an insecticidal shampoo, de infestation of the salon and the extra time needed for this procedure. Please contact us if you need any advice on fleas.

My dog is sick/ been poorly/ had surgery, can he/she still be groomed?

If your dog becomes sick prior to your appointment please contact us as soon as possible. it may be necessary to postpone the grooming session until the dog is better. This is for the comfort of your own dog as they may not be comfortable being handled if they are feeling unwell and grooming a dog which is unwell may cause the condition to worsen. In addition some illnesses are highly contagious  eg. Kennel Cough, and in cases such as this the dog will need to be kept away from other dogs. in this case you will need to get the “all clear” from your vet before re booking your appointment. If your dog is post op it is best to wait until the stitches are out, the wound site is completely healed and vet gives you the “all clear” before grooming takes place. Grooming an unhealed wound can cause implications such as the wound reopening, infection and severe pain for your dog.

My dog is elderly or has a health issue, can he/she still be groomed?

Elderly dogs and dogs with long term health issues can still be groomed. It may be necessary for you to stay during the groom to help support your dog. in these cases it may be necessary to carry the groom out over several small sessions on separate days to keep the stress to a minimum. There will be a charge per session in these cases.

I’m going to be late, can i still come to my appointment?

If your running late to your appointment it is very important that you contact us as soon as possible.  we may need to re arrange your appointment depending on how late you are running.  A space is saved for only you so it is important that you try your best to be on time. A missed appointment charge will be added if your appointment needs to be rearranged due to lateness.

I forgot about an appointment, what do i do?

Where possible we will try to send you a reminder prior to your appointment. If you miss your appointment we will try to contact you to let you know. It is important that you re book as soon as possible to ensure you keep on top of your dogs grooming regime. A missed appointment charge will apply.

I am unable to make my appointment, what do i do?

If you can no longer keep your appointment please contact us at least 24 hours prior to your appointment. Failure to give 24 hours notice may result in a missed appointment charge.

How do i make sure i am up to date with grooms?

The best way to keep on top of your grooming is to re book your next appointment during your visit. this helps you plan your grooms in and ensures you have a day and time which suits you.  You can also block book appointments throughout the year so you know you are guaranteed your favorite space all year.

How do i know what style to have?

It helps to bring images of styles you like on dogs, this can be the body of one dog and the face of another. this gives us an idea of the style your aiming for. It may take a few sessions to get the style to match as the coat may need growing in places. we want to work with you to develop a style you are happy with and are able to maintain at home. if you are unsure we can discuss ideas at the start of the groom.

Will my dog look like the picture?

It depends on the breed of your dog, the coat condition and the picture. On most occasions we can match the picture. It may take a few session to allow the cat to grow into shape. If the coat has to be removed due to matting the new style is something we can work towards. Please remember that asking us to make your poodle look like for example a Yorkshire Terrier is impossible, but we are happy to find a happy medium with you.

Why does it cost so much compared to my hairdressers?

Here are a few reasons it costs more to have your dog groomed than your trip to the hairdresser:

  • Your hairdresser doesn’t wash and clean your rear end
  • You don’t go 8 weeks without washing
  • Your hairdresser doesn’t give you a sanitary trim
  • Your hairdresser doeskin clean your ears or remove the boogies fro your eyes
  • You sit still
  • Your haircut doesn’t include a manicure and pedicure
  • Your hairdresser only washes and cuts the hair on your head
  • You don’t bite or scratch your hairdresser
  • The likelihood of you pooping on the floor is pretty slim

How can i maintain a healthy coat at home?

The methods of maintaining a healthy coat at home varies greatly on the coat type of the dog. Generally, a slicker brush, a comb, a good quality shampoo and conditioner and a regular at home grooming regime is all it takes. However, not all coat types require this. Please see our blog post for more information on coat type specific grooming.